Collected Item: “Large-Scale ‘Narrow AI’ Implementations Within Human-Intensive Business Operations: A Case of People-Centric Warehouse Robotics”
Please enter your Regent's University London job title.
Academic Director
Please enter the title of your work
Large-Scale ‘Narrow AI’ Implementations Within Human-Intensive Business Operations: A Case of People-Centric Warehouse Robotics
Please enter the author/s or creator/s of this work
Robin Dickinson; Zubin Sethna
Please enter the date (year only) of this work
2026
Please enter an abstract or summary for your work
Delivering Productivity improvements within Human Intensive Business Operations [HIBO] through the implementation of Narrow AI is achieving mixed results globally. This conceptual paper hypothesizes that warehouse robotic implementation case studies, a HIBO context, have synergies with Narrow AI implementations in HIBO. It also proposes an analytical approach derived from Socio-technical Theory that may deliver a pathway to greater productivity improvements arising from Narrow AI HIBO implementations.
Please enter the subject (e.g. psychology, media, business)
